MANPOWER, OCCUPATIONAL HEALTH AND SAFETY

MANPOWER

Policies

A strong and robust industrial relationship between the Company and all employees is an important key to maintaining company sustainability. Being aware of this, TOTAL ensures that the fulfillment of rights and responsibilities of each employee is met according to the regulation and the Companyís rules as its corporate policies in manpower.

Strong commitment and attention to the manpower policies are implemented through the strengthening of K3 structure and its implementation in the field. Moreover, TOTAL continues to prioritize the overall implementation of fairness and equality aspect for all employees, as well as the aspect of occupational health and safety. This was translated into various programs that are designed to increase employeesí awareness of the importance of occupational health and safety.

Manpower Programs

TOTAL’s CSR manpower comprises the following programs:

1.   Human Resources

      TOTAL has dealt with various manpower challenges in terms of creating fair job opportunities by recruiting employees without prejudice to ethnic groups, religions, races, social groups and social class. The recruitment process is conducted by upholding equality principles without discrimination and by being transparent.

      In addition, the Company and human resources is a strategic partner in building industrial relation in the Companyís environment. They cooperate in production activities, increasing profit and responsibilities. This will create strong emotional bond between TOTAL and all its human resources and become one of the fundamentals to achieve the Companyís business sustainability.

2.   Employee Satisfaction Survey

      Employee satisfaction survey has been conducted to all TOTAL people and will be continuously developed in the future. This survey is carried out to identify TOTAL peopleís satisfaction regarding the industrial and manpower relations in the Company. The survey results have been processed as input directed to TOTAL’s management, so as to increase the satisfaction level and productivity of TOTAL people in the years to come.

3.   Education and Training

      The Company’s educational and training programs are designed to gradually improve the employeesí skills required in certain position. For the purpose of increasing the effectiveness of education and trainings, TOTAL founded a training institute named Total Construction Institute (TCI). TOTAL is optimistic that TCI will successfully help the Company meet the demand for producing competent and qualified construction staff.

4.   Scholarship

      TOTAL also organized manpower program by providing scholarships for employees with the potential for development. This scholarship provides funds for tuition fee for bachelor’s, master’s, and doctoral degree.

      In the future, our manpower practice will be implemented according to ISO 26000 that covers manpower relations; work condition and social security; manpower dialogue; improved trainings and human resources development.

OCCUPATIONAL HEALTH AND SAFETY

Occupational health and safety is crucial to support the Company’s successful business activities. TOTAL is of the opinion that occupational health and safety has a strategic role in maintaining the Companyís existence. TOTAL has placed occupational health and safety aspects as its main priority since the project planning to the completion stage. The implementation and consistent practice to realize occupational health and safety must continue.

Currently, TOTAL manages several world-class projects with partners, clients, and project/construction management of international-standard. Regarding this, demand for implementation of K3 is also getting stricter and higher. Developments are always endeavored through the implementation of various new policies, trainings, and dissemination of the most recent K3 system.

OHS POLICIES

TOTAL continuously committed to improving its occupational health and safety to become a world class construction company. TOTALís commitment to occupational health and safety is evidenced in its adoption of the management system of Occupational Health and Safety Assessment Series-OHSAS 18001:2007, Regulation of Minister of Manpower No.05/Men/1996, on the Occupational Health and Safety Management System (SMK3) and Environmental Management System of ISO 14001:2004.

TOTAL has consistently developed a safety culture that is mutually supporting and involving active roles of all individuals, ranging from the employee, subcontractors, to other parties operating in the Company’s work site. Each individual in a project site is required to meet the Self Safety Tools standard by wearing helmets, safety shoes, body harnesses, vests, and other equipment as required according to the risk level.

With regards to occupational health, TOTAL sees that health protection is a key point to ensure that employees are free from health threats and adverse conditions from activities related to the execution of construction projects. To achieve the above objective, TOTAL continues to maintain and create a healthy work environment, among others by assessing the impact of any activity/project on human and nearby surroundings.

In an effort to improve the implementation of K3, TOTAL implemented several policies as follows:

• Changed project organization structure that was related to the K3 personnel;
• Changed the evaluation system (KPI) that was related to K3 items;
• Recruited K3 personnel with international experiences;
• Continued the program of CSMC & Sub-contractor gathering;
• Improved the number of K3 training, both in terms of certification and craft training, for employees and sub-contractors;
• Created safety campaign to improve K3 awarness;

Designed Safety Culture Road Map.

OHS Activities

Occupational Safety

The employee’s safety has always been TOTAL’s top priority within its work environment. Therefore, TOTAL strives to exert the best effort for our employees to create conducive work environment for their safety. The Company continues to ensure that all employees perform their duties according to the safety standard procedure in accordance with the Companyís regulation.

Within project execution, the project plans prepared by subcontractors are presented and discussed to achieve the same understanding regarding the standards of occupational safety. At the operational level, subcontractor’s workers are provided with preliminary safety briefings to shape their mindset and establish the expected working attitudes. All requirements for HSE are briefed at the commencement of the tender process so that subcontractors can pre-calculate the cost components. Project plans that have been created by subcontractors will be presented and discussed to achieve the same understanding regarding the standards of occupational safety. The Company can also protect the rights of subcontractors and other third parties to obtain work safety, while at the same time safeguarding the Companyís assets and facilities through a well-organized monitoring process.

To create a safe place for work, the Company ensures to emphasize these following actions:

• Complying with all regulations and/or standards of occupational safety.
• Providing all safety equipment and ensuring that all the equipment is used according to the Companyís occupational safety standards in construction.
• Making adjustment and continued improvement to occupational safety-related technology.
• Developing an emergency response plan to help identify and conduct preventative measures for the potential emergency scenarios.
• Overcoming the accident, explosion and fire according to the prevailing standards and procedures.
• Investigating any accident occurred, including the nearmiss incident, to identify the cause and anticipate it in the future.
• Preparing report on any incident and accident at work to the supervisor of the unit or institution concerned within schedule.
• Periodically checking, inspecting and evaluating all facilities, including resources, equipment and detector for maximum anticipatory action.
• Holding periodical training on emergency management.
• Reviewing and evaluating the implementation of HSE management system and improving skills of the employees and partners.

Occupational Health

Occupational health has become a crucial issue that needs to be addressed accordingly within TOTAL’s work environment. As the employer, the Company is bound to protect every employee’s health aspect in the workplace from the threat of health issues and adverse conditions caused by the occupational activities, especially related to the construction projects. To that end, the Company creates a healthy work environment, among others by assessing the impact of any activity/project on human and nearby surroundings.

Enforcement of the need for occupational health priority is shown by taking preventative measures to minimize employee’s health damage by providing routine medical checkups for employees every year. For workers engaged in the project sites, the medical checkup is performed in cooperation with BPJS or other local medical professionals. Such measures are also made by providing first aid point in each project area. Once a month, TOTAL also conducts mosquito fogging in the project areas to create and ensure healthy work environment for all the employees.

For employees suffering from health problems, TOTAL has assigned medical support for the checkup. The health record of such employees will be registered in a database to allow such data to be analyzed and to observe whether there is any trend of illness caused by the Companyís work environment or other causes. Thus, the Company could then take further actions for preventive actions concerning such problems.

To create a conducive and healthy workplace, the Company improves 2 (two) interlinking aspects, the employeeís health and workplace condition.

Supervision and Information Dissemination of Occupational Health and Safety

The supervision and dissemination of Health and Safety HSE information is carried out by several means, such as:

• Dissemination through a “Safety Talks” program ñ a briefing to all employees and workers, and “Tool Box Meetings” - a daily instruction program performed in group based on working areas or disciplines.
• Assignment of HSE Officers/HSE Supervisors who will be responsible for conducting information dissemination, monitoring and routinely reporting any issues regarding the implementation of HSE standards. This aims to avoid potential hazards.
• Procurement of Employee Handbook containing guidelines and procedures for HSE in a simple and visual manner that is easily understood by employees.
• Dissemination of HSE information through Induction programs for existing workers, new employees, and guests/visitors. This serves as guidance for them prior to visiting the premises.
• Assessment of the implementation of an adequate HSE system at each project. In 2013, TOTAL initiated a Behavior Based Safety system to assess the performance of each individual regarding HSE practice within the premises.
• Routine training on technical skills, expertise certification in the safe use of tools, electricity, scaffolding, and other activities.
• Dissemination of Contractor Safety Management System (CSMS) to the sub-contractors, in which at present has entered in the leveling/classification stage of the incoming questionnaire results.

GENDER EQUALITY AND WORK OPPORTUNITIES

One of the fulfillments of TOTAL responsibilities in relations to the manpower in the assurance that all m-TOTAL have the rights to be treated equally and fairly regardless their nation, religion, race, group, or gender. This equality principle is enforced through the provision of equal and fair work opportunities regardless of gender of the employees, provision of rights to have work leave for employees who want to take maternity leave, provision of equal opportunities for employees who want to develop their competencies in order to advance their career.

Other implementations that represent the equality principle in the Company is as follows:

Provision of benefits in accordance with the career levels, responsibilities, and competencies.

Equal opportunities for employees to develop their career.

Opportunities to participate in training as an effort to develop the competencies for their position